SpletStep 1 Launch ShoreWare Director and log on as an administrator. Step 2 In the navigation frame, click the Users > User Groups link. The User Groups page appears. Contact Center 5.1. 49. Installation Guide Chapter 4: Configuring Contact Center. Step 3 Click Add new. The Edit User Groups page opens. 50. Step 4 Enter the following information in ... Splet27. mar. 2024 · Open a command window on the server and go to the "Program Files\Shoreline Communications\Shoreware Server" directory. Type: wgtool (enter) Type: wg wgdn= (WG Ext) Command list: H or Help or ? - List commands and properties Agent - Get info about an agent [eg: Agent agentDN=114] AllWG - Get all local workgroups info …
Contact Center 5.1 Installation Guide Manualzz
Splet11. jun. 2024 · For pre ST8, please copy the database (Shoreware.MDB): D:\Shoreline Data\Database. For ST8, perform a MySQL database dump by opening a CMD prompt in the following directory: C:\Program Files\Shoreline Communications\ShoreWare Server\MySQL\MySQL Server 5.0\bin. Then enter: Splet12. maj 2013 · You can also navigate to the C:program files (x86)Shoreline Communications Shoreware Remote Shoreware Server directory Script> and run the hq-shoretel-stop-svcs.bat Change the IP address of the old server to the temp IP address that the customer provided. google business profile customer service
Shoreware VM - VMware Technology Network VMTN
SpletHow to use the Agent Monitor in ShoreTel Contact Center to display real time information. This is the second in a three part video on ShoreTel ECC Contact C... SpletAgent Manager Agent Manager is used by managers and supervisors to obtain real-time statistical information concerning call center activities. The information can be displayed … Splet24. okt. 2016 · The Brightmetrics agent that aggregates your call data and some of your system configurations, gives Brightmetrics support the ability to view the current settings … google business plan template